School of Medicine

Wayne State University School of Medicine

School of Medicine guests now have wireless access

Open wireless access lets guests access the Web while visiting the School of Medicine.

Open wireless access lets guests access the Web while visiting the School of Medicine.

Whether using a laptop, tablet or smartphone, access to the Internet just became easier for guests visiting the Wayne State University School of Medicine.

Open wireless access is now available throughout the school’s Mazurek Medical Education Commons, Margherio Conference Center, and Scott Hall cafeteria and second floor. The move provides hassle-free, open access to the Web, answering demand from guests, prospective students and their parents visiting campus, faculty who teach in the education spaces, and visiting medical residents in programs at the School of Medicine’s Graduate Medical Education hospital partners.

The upgrade required the addition of a new wireless network configuration installed on wireless access points already included in the Mazurek’s infrastructure.

The Medical System Information Systems’ Network Operations group planned and completed the project earlier this year, said Erwin Rauschendorfer, chief information officer and senior director of Information Technology for the School of Medicine.

“Most of the effort was in design and testing to ensure a smooth implementation,” he said. “Since this is a guest wireless connection, extra planning and preparation was involved to ensure appropriate security to the School of Medicine and WSU,” he said.

The wireless project is just one step the School of Medicine has taken to maintain a stellar information experience for all. Rauschendorfer, along with Ron Spalding, chief administrative officer for the School of Medicine Office of Medical Education, jointly presented their best practices for quality technology support to the medical campus in June, following an information technology user survey.

The survey was led by WSU’s Computing and Information Technology group, as part of a national project in which the university participated. C&IT issued the survey to users in various WSU locals, including the School of Medicine campus.

A technology committee, made up of education administrators, support managers, library staff and students, ensures the quality trend continues.

“We learned that we are on the right track in providing quality service and that our model of having all of the stakeholders at the table when reviewing current practices and future initiatives is very important,” Spalding said.

For example, new students already receive a hands-on orientation to all campus technology. Video streaming of lectures is available within an hour after a lecture is completed, a Listserv is used for class communication and all classrooms are audio/visual-wireless equipped.

They will continue to review new technology, specifically the use of iPads and other portable devices, looking at both the learner’s and the educator’s perspectives, he said.

“We want to expand the use of technology where it makes sense and, with our limited resources, in the most effective manner. And while the survey was very positive, it was based on a small number of participants. The committee would like to get more users to take this coming year’s survey, so we get a better picture of how we are performing,” he said.
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